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If you wish to send an item back, you must first open a claim with us and receive a RMA (Return Merchandise Authorization) Number. You can obtain an authorization number using the for below.
Do not ship items without a RMA number as they will not be accepted.
For additional assistance and information you may call us at: (888) 704-3435.
We are here to help, Monday through Thursday 9am - 5pm and Friday 9am - 3pm EST
Email: service@madisonseating.com
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